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Warranty Info

An ArtCarved class ring (or jewelry) is hand-crafted to meet the customer’s complete satisfaction. Only the finest materials have been used to ensure years of enjoyment. The following services will be performed without charge for the original owner of the ArtCarved class ring product:

  1. Repair defects in workmanship or materials at the time of original delivery.

  2. If repairs cannot be made due to defects in workmanship and materials, the product will be replaced at ArtCarved’s discretion. If the product is no longer available, it will be replaced with a product of similar design and comparable value.

  3. Rings can generally be resized up to two sizes based on the condition of the ring. Any sizing that requires the ring to be remade will incur a remake charge.

  4. Clean and polish the ring.

  5. Genuine stones and diamonds are not covered under the warranty and will incur charges for replacement.

  6. Should the year of graduation or degree change at the same school, a change to the ring will be made at no charge (limited to one occurrence for year date and within one year of the student’s graduation). A charge may apply for inside engraving changes where year date is included.

No other change from the original order is permitted under the warranty. This warranty is void if work is performed on the ring by someone other than ArtCarved. If the ring is damaged or worn beyond the customer’s satisfaction, it may be exchanged for a ring of current design and comparable value at ArtCarved’s current remake charge. Shipping and handling fees will apply.

Damages resulting from improper handling, lack of care, or normal wear and tear are not covered by this warranty. This warranty gives the customer specific legal rights, and they may also have other rights which vary from state to state. In the event a ring (or jewelry) needs warranty or non- warranty service, return the ring insured with a letter of instruction to:

Attn: Repair Dept.
P.O. Box 149056
Austin, TX 78714-9056

When shipping via UPS or FedEx use the following address:

7211 Circle S Rd.
Austin, TX 78745-6603